How poor phone skills can torpedo your practice

The person who answers the phone at your practice is more important than you think. The voice on the other end of the line is a patient’s first introduction to your practice.  Don’t you want to make that first impression a good one? Listen to the Show with...

A birds-eye view of optometry

Jim Thomas, editor of Optometric Management, joins Gary this week to discuss his favorite articles, topics, and trends.Did you know that Jim is also a stand-up comedian? He shares how to use humor in the office and in life. Listen to the Show with iTunes Listen to the...

Myopia – The Great Debate

Topics to be discussed will include: • Axial length – is it really necessary? Why not watch for changes in Rx? • Is myopia management a specialty service or part of “core” optometry? • What’s so bad about being a low myope? What about the optical advantages? People...

Why ODs shouldn’t be afraid to fail

This week, Gary discusses taking advantage of failing and why ODs shouldn’t be afraid to fail. Fostering a culture of creativity means that sometimes plan will fall apart and things don’t work out. Listen to the Show with iTunes Listen to the Show without...