Optometry Practice Owner Resources

How To Make Staff Feel Appreciated?

by | January 9, 2023 | Articles, Bethany Fishbein OD, Optometry Consulting | 0 Comments

Bethany Fishbein, OD CEO, Power Practice How To Make Staff Feel Appreciated? This question (or some variation of it) comes up in conversations with practice owners all too often.  Doctors want to know how to make their staff feel appreciated, or state they’re having a...
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What WON’T You Accomplish This Year

by | January 9, 2023 | Articles, Bethany Fishbein OD, Optometry Consulting | 0 Comments

Bethany Fishbein, OD CEO, Power Practice What WON’T You Accomplish This Year? I recently had the opportunity to lead a business’s leadership team through a fairly standard brainstorming exercise-- thinking of all of the new services they could add to make their...
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The Relief Test

by | January 6, 2023 | Articles, Bethany Fishbein OD, Optometry Consulting | 0 Comments

Bethany Fishbein, OD CEO, Power Practice The Relief Test I remember the first time I was struggling with an employee. It was probably 6 or 7 months after we had opened our cold-start practice, and maybe 6 weeks after we had hired her to help with the increased patient...
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Don’t Make Policy on Exceptions

by | December 18, 2022 | Articles, Bethany Fishbein OD, Optometry Consulting | 2 Comments

Bethany Fishbein, OD Don’t Make Policy on Exceptions It’s a common trap. Something comes up in the office that hasn’t happened before.  Or maybe it’s happened here and there, but for some reason (full moon?) it happens twice in one week.  And before the patient is...
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Booked 4 Weeks Out?

by | November 21, 2022 | Articles, Bethany Fishbein OD, Optometry Consulting | 0 Comments

Bethany Fishbein, OD Booked 4 Weeks Out? I sometimes feel like “how far you’re booked out” is regarded as a measure of enviable success in the optometric community. Doctors proudly boast, “I’m booked out 5 weeks” or “My next appointment’s not until February”  In the...
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Is Consulting Worth The Money?

by | November 21, 2022 | Articles, Bethany Fishbein OD, Optometry Consulting | 0 Comments

Bethany Fishbein, OD Is Consulting Worth The Money? I’m following a conversation on a popular social media site.  I’ve seen the conversation before in different iterations -- someone asks for a recommendation for a consultant.  Some people chime in with a...
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Have You Ever Not Filled A Prescription?

by | November 2, 2022 | Articles, Bethany Fishbein OD, Optometry Consulting | 0 Comments

Bethany Fishbein, OD Have You Ever Not Filled A Prescription? I was recently in an office that had a screen with patient education slides playing on a loop. I took note of one that said “Up to 30% of new prescriptions are never filled.” The slides were about general...
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Live With It, End It, or Change It

by | October 25, 2022 | Articles, Bethany Fishbein OD, Optometry Consulting | 0 Comments

Bethany Fishbein, OD   Live With It, End It, Change It At our client retreat, leadership executive Renee Brauns spoke about focusing your strengths on what you love. As part of her talk, she reviewed the “10 Commandments of Solving Issues” published by Gino Wickman in...
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Reacting vs. Responding

by | October 17, 2022 | Articles, Bethany Fishbein OD, Optometry Consulting | 0 Comments

Bethany Fishbein, OD   Reacting vs. Responding I was in a workshop on something totally unrelated to optometry (parenting!) and the speaker spent some time on the difference between reacting vs. responding. I hadn’t thought much about it before, but it jumped out at...
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The Most Important Thing To Bring To Your Next Staff Meeting: A Bagel

by | October 3, 2022 | Articles, Bethany Fishbein OD, Optometry Consulting | 0 Comments

Bethany Fishbein, OD   This was an accidental discovery for me. It was so long ago that I can’t even remember what exactly I was listening to, but it was about having more dynamic staff meetings.   It’s a common thing for a practice owner to tell us that they hate...
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