by Allie | Jun 14, 2017 | Previous Episodes
Whether it’s Google ad words, boosting a Facebook post, or a recall snail mail postcard – the basics of marketing still apply. Ignore any of these and your attempts are sure to fail. Use all of them and you’re sure to succeed. Gary covers all you need to know about...
by Allie | Jun 7, 2017 | Previous Episodes
Guest: Paul Ferraro, VP of Operations, The Power Practice Two weeks ago, the Vice President of Operations for the Power Practice, Paul Ferraro, was our guest on the show. Paul discussed the first steps in recruiting top talent – job posts, telephone screening, etc. ...
by Allie | May 31, 2017 | Previous Episodes
Tune in to this episode of the Power Hour when Gary invites listeners to share their most “off the wall” customer service tricks and tips. He also brings many of the strategies he used in his own practice as well as those of very successful practices from around the...
by Allie | May 24, 2017 | Previous Episodes
Guest: Paul Ferraro, VP of Operations, The Power Practice Harvard Business Review estimates that 80 percent of turnover is due to bad hiring decisions. The consequences of a wrong hire can go beyond turnover costs. Listen to this episode of the Power Hour to learn...
by Allie | May 10, 2017 | Previous Episodes
Guest: Dr. Bethany Fishbein We surveyed ODs to find out! Learn which ODs are the happiest, what makes them unhappy, and what you can do to increase your own professional satisfaction. Tune in to the Power Hour to hear Gary discuss this interesting topic with Dr....
by Allie | May 3, 2017 | Previous Episodes
Continuing and building on last weeks’ episode on how to elevate your customer service, Gary discusses innovative techniques to empower your staff. Tune in to this episode of the Power Hour for strategies that allow your staff to help you, are welcomed by them, last...
