by Allie | May 10, 2017 | Previous Episodes
Guest: Dr. Bethany Fishbein We surveyed ODs to find out! Learn which ODs are the happiest, what makes them unhappy, and what you can do to increase your own professional satisfaction. Tune in to the Power Hour to hear Gary discuss this interesting topic with Dr....
by Allie | May 3, 2017 | Previous Episodes
Continuing and building on last weeks’ episode on how to elevate your customer service, Gary discusses innovative techniques to empower your staff. Tune in to this episode of the Power Hour for strategies that allow your staff to help you, are welcomed by them, last...
by Allie | Apr 26, 2017 | Previous Episodes
What can optometrists learn from the latest United Airlines customer service debacle? A LOT! Tune in to this episode of the Power Hour where Gary discusses great ways to amp up your customer service, a simple technique to measure it, and what to do when things go...
by Allie | Apr 19, 2017 | Previous Episodes
There’s more to cutting costs than squeezing your sales reps for better deals. Gary discusses his top five ways so add to your practice’s bottom line on this episode of the Power Hour. Listen to the Show with iTunes Listen to the Show without iTunes Date: Wednesday,...
by Allie | Apr 12, 2017 | Previous Episodes
Do you look forward to office meetings, or do you dread them and then ultimately cancel them? Tune in to this episode of the Power Hour where Gary discusses new ways to effectively and efficiently hold staff meetings that are productive and add to your practice’s...
