Dangers of Discounting and Incentives

If you have considered implementing discounts or incentives for your patients, think twice. They usually aren’t successful due to the impact they have on the bottom line and the question of whether a professional service benefits from such incentives in the...

8 Ways To Change Your Patient Base

Looking to attract a different kind of patient? Wanting to expand into boutique-or budget-services? Or even need to change patients’ perception of your practice? Listen to this week’s show to learn 8 ways to change your patient base. Listen to the Show...

3 Steps To Become A Better Boss

Having a hard time saying no to employees? Should you maintain a proper distance or be ‘one of the guys?’ Effective management skills often impacts on the bottom line. Find out how to be a better boss on this episode of the Power Hour. Listen to the Show with iTunes...

5 Reasons To Cross-Train Your Staff

If a staffer is out, do other staffers pitch in? Or do they say, “That’s not my job?” Every person in the office needs to do whatever it takes to keep all the balls in the air–and that means understanding the job BEFORE they have to do it. This...