by Allie | Dec 6, 2017 | Previous Episodes
Try as we may, things still occasionally go awry in a practice. What you do after that happens can be the difference between losing a patient, their family and all their friends – or making them lifetime practice cheerleaders. Learn Gary’s view on service recovery...
by Allie | Nov 29, 2017 | Previous Episodes
What is often talked about, easy to calculate and rarely used? That would be “chair costs.” This week, Gary discusses exactly what the terminology means, how to calculate yours and what to do with the numbers you get. If you want to learn what GOPPAR...
by Allie | Nov 15, 2017 | Previous Episodes
Enchroma’s web site says their glasses, “ . . . open up a world of color for people with color blindness. Our products provide vibrant, accurate color . . .” Seems straightforward enough, until you discuss the lenses with doctors. On one side are doctors who say,...
by Allie | Nov 8, 2017 | Previous Episodes
Total votes: 145“My staff just doesn’t get it! It’s hopeless and training doesn’t work!”Sound familiar? It certainly does to us! On this episode of the Power Hour, Gary digs into why so many practice owners say that so often – and what you should do about it! There...
by Allie | Nov 1, 2017 | Previous Episodes
In what will probably be the shortest episode ever, Gary reveals the atomic powered tool the every entrepreneur has, and never uses. It’s one of those “I can’t believe it was this obvious and staring me in the face all the time” things that you WILL be able to use...
