by Allie | Apr 22, 2019 | Previous Episodes
Guest Stephen Hamilton from Walman Instruments, in a previously recorded episode, gets you up to speed on: • New vs. used • Extended warranties: good or bad idea? • Workflow considerations • ADA compliance • Effect of recent company mergers • Best time to buy Listen...
by Allie | Mar 27, 2019 | Previous Episodes
Asking staff answer the phone with a script is a mistake. No matter how skilled, they will sound like they’re reading from a document instead of delivering personal information. Instead, staff who take phone calls should know the practice intimately enough to respond...
by Allie | Mar 27, 2019 | Previous Episodes
Date: Wednesday, April 10, 2019
by Allie | Feb 21, 2019 | Previous Episodes
It might seem elementary, but being able to communicate effectively to your patients may be the most important factor in building a practice. Communication skills can have a major influence on the success of a practice. Listen to the Show with iTunes Listen to the...
by Allie | Feb 18, 2019 | Previous Episodes
What 3-minute free technique can increase eyeglass sales by 32% and contact lens patients by 20%? A contact lens trial! Find out how and why this works on this week’s show. Listen to the Show with iTunes Listen to the Show without iTunes Date: Wednesday, March...