Blog
Articles, Interviews and Information to Help You Become a Better Practice Leader
Hiring a winning team – Part 2
Guest: Paul Ferraro, VP of Operations, The Power Practice Two weeks ago, the Vice President of...
Innovative – and mostly free – customer service improvement techniques
Tune in to this episode of the Power Hour when Gary invites listeners to share their most “off the...
Hiring Smart
Guest: Paul Ferraro, VP of Operations, The Power Practice Harvard Business Review estimates...
Are optometrists happy?
Guest: Dr. Bethany Fishbein We surveyed ODs to find out! Learn which ODs are the happiest, what...
How to empower your staff
Continuing and building on last weeks’ episode on how to elevate your customer service, Gary...
United Airlines and your practice
What can optometrists learn from the latest United Airlines customer service debacle? A LOT! ...
5 Unique Ways to Cut Expenses in Your Practice
There’s more to cutting costs than squeezing your sales reps for better deals. Gary discusses his...
A new approach to office meetings
Do you look forward to office meetings, or do you dread them and then ultimately cancel them? ...
Why optometry as we know it is doomed – and why that’s a good thing
Decreasing revenues with increasing expenses and regulations, online eyeglass selling, “generic”...
Myopia Control on the Next Power Hour
Vision by Design, the country’s best meeting on myopia control is right around the corner. Get a...