See Your Practice through a Patient's Eyes.

Understand what a new patient experiences before they walk in: the phone call, hold times, scheduling and your online presence. In-person observation is a separate Team & Operations program.

What Changes

Give your team specific priorities for improving first contact, scheduling and the impression your practice makes online.

What's Included

  • A mystery-patient phone and scheduling audit, including hold times and first contact
  • Digital presence and patient review analysis
  • A patient-journey scorecard and a concrete action plan

Your Dream Practice, and the Path to It.

Every Power Practice client gets:

An Eyecare B.O.S.S. assessment.An honest look at your practice across the five systems, followed by a conversation about your goals and the opportunities that matter most to you.

A plan built for your goals.A written plan we build with you, with clear steps toward your dream practice. Together, we continually update and refine it using your practice’s data.

World-class data.Project UP reveals the numbers behind your performance, from Exam Only rate to Time Between Exams, so you can see what’s working and where to focus next.

A matched advisor.An advisor matched to you through your assessment, with real practice experience and a deep understanding of Eyecare B.O.S.S. to guide your next steps.

Get to your dream practice faster than you would on your own.